Withdrawing cash using your Wayex card is straightforward, but it's essential to follow the right steps to ensure a smooth transaction. Here’s how to do it, along with some helpful hints and tips.
Steps to Withdraw Cash
Find an ATM: Locate an ATM that accepts your Wayex card (prepaid debit card). Avoid using Commonwealth Bank (CBA) ATMs, as they are known for not accepting Wayex cards for cash withdrawals.
Insert Your Card: Insert your Wayex card into the ATM.
Enter Your PIN: Enter your 4-digit PIN carefully. Make sure the PIN is correct to avoid transaction errors.
Choose Withdrawal Option: Select ”Credit" from the withdrawal options.
Enter Amount: Input the amount you wish to withdraw. Ensure you have sufficient funds in your account before confirming the transaction.
Confirm the Transaction: Review the details and confirm your withdrawal.
Collect Your Cash: Once the transaction is processed, collect your cash and receipt.
Remove Your Card: Don’t forget to take your card before leaving the ATM.
Tips and Hints
Check Account Balance: Before heading to the ATM, check your account balance to ensure you have enough funds available for withdrawal.
Avoid Self-Serve Checkouts: Do not attempt to use your Wayex card for cash withdrawals at self-service checkouts at Coles or Woolworths, as this may not work.
ATM Fees: Be aware that some ATMs may charge a fee for withdrawals. Check for any fees before confirming your transaction.
Stay Aware of Your Surroundings: Always be cautious and aware of your surroundings when using an ATM. Choose well-lit, secure locations.
Contact Support: If you encounter any issues while withdrawing cash, don't hesitate to reach out to Wayex support for assistance.
By following these steps and tips, you can ensure a smooth and successful cash withdrawal experience with your Wayex card. Hope this helps!
We hope this guide was useful!
If you have any questions, feedback, or if you run into any issues, then feel free to contact us in the live-chat within the app or website! Our support team is available 24/7.