Fees Explained

AUD cashout, AUD spend, and AUD deposit all have zero fees.

ATM Withdrawals: Wayex charges $0 fees; you only need to cover the ATM provider's fees.

Crypto to AUD Cash-Out: A 1% conversion fee applies when withdrawing crypto to your bank account.

Physical Card & Delivery: AUD 14.99

Digital Card: AUD 0 (Free)

Lost/Stolen Card Replacement: AUD 0 (Free)

Expired or Invalid Card Replacement: AUD 0 (Free)

Wayex charges a 1% conversion fee on every card purchase made with supported cryptocurrencies.

No fees apply when you spend Australian dollars (AUD).

We charge a 1% conversion fee when you cash out crypto to AUD and transfer it to your bank account. You can only cash out to a bank account that you own. Third-party cashouts are not available.

First-time cashouts may take 12-48 hours to process. Subsequent withdrawals will be instantaneous.

No fees apply when you cash out to AUD.

We don't charge fees for transferring crypto to another exchange or wallet. You only need to cover the network/gas fees, which you can review before sending. If you're happy with the fees, simply confirm the transaction.

To track your transfer, check the transaction on the blockchain and be mindful of network activity.

AUD Deposit: Zero fee. You can deposit Australian dollars into your Wayex account via PayID or BSB and Account Number transfer. Only deposit from a bank account that you own. Third-party deposits will be rejected, including deposits from business accounts, government accounts, neo-banks, and mortgage offset accounts. If you have any questions before depositing, contact our live chat.

First-time AUD deposits may take 12 to 48 hours to arrive in your Wayex wallet. After that, deposits will be instant via PayID and BSB & Account Number.

Crypto Deposit: Zero fee from Wayex. You'll only need to cover the network/gas fees associated with your cryptocurrency.

Important considerations:

✔ Ensure you're using the correct network and have selected the right cryptocurrency.

✔ Double-check the deposit address and format before transferring.

✔ For some crypto deposits, make sure to include the destination tag or memo provided in your Wayex app.

No foreign exchange fees on Wayex.

Note: ATM withdrawals are only available in Australia. You won't be able to withdraw cash from overseas ATMs.

Trading fees are tiered: the more you trade, the less you pay. Your tier is based on your rolling 30-day trading volume (buy & sell activity), which is recalculated automatically every day. There's nothing you need to do to qualify.

How the rolling window works:

Example: Today is August 7. Your tier is based on your total trading volume from July 8 through August 7. If that volume is $250,000 or more, you qualify for Platinum (0.10% trading fee). Tomorrow, August 8, the window shifts: July 8's volume drops off, and August 8's volume is added, and your tier is recalculated based on this new 30-day total.

Because the window updates daily, your tier can move up or down depending on your recent trading activity. There's no lock-in period and no manual tier selection.

We hope you found this guide helpful!

If you have any questions, feedback, or if you run into any issues, feel free to contact us in the live chat within the app or website! Our support team is available 24/7.