Hi there 👋🏼,
Now that you're verified, you can deposit Australian Dollars (AUD) into your Wayex account using a unique PayID or BSB and Account Number.
Step by Step Guide to Deposit Australian Dollars
1. Tap on "Deposit"
2. Tap "Deposit AUD"
3. Copy the PayID or BSB and Account Number
4. Once you've copied the PayID or BSB and Account Number, paste it into your banking app or portal and complete the transfer process. 😊
5. Wait for your Australian dollars to arrive.
6. Done! Once your deposit has arrived, you should see proof in the Transaction History on the home screen.
Note: Initial deposits may take 12-48 hours to process, as your bank reviews the transaction. However, once your first deposit is approved, future AUD deposits will be instant!
Important Information
We accept deposits only from your personal bank account.
Third-party credits from non-Australian banks (such as Revolut, Wise, or UBank) are not permitted.
We do not accept deposits from Business Bank Accounts. If we receive any third-party credits, they will be refunded within 1-2 business days.
If you're depositing from a joint account, please have your bank statement ready. It should clearly display your name, helping us confirm that the joint account is yours for receiving AUD deposits. Feel free to email it to support@wayex.com or reach out to our live chat for assistance.
We hope you found this guide helpful!
If you have any questions, suggestions, or if you run into any issues, then feel free to contact us in the live-chat within the app or website! Our support team is available everyday 24/7.