Wayex

At Wayex, your experience matters to us and we’re here to listen.

If something’s gone wrong, or if you’re unhappy with our product, service, or support, you can lodge a complaint and we’ll do our best to make it right.

___________________________________________________________

Live Chat in the Wayex app or on our website

Email: <a href="mailto:support@wayex.com" rel="nofollow noopener noreferrer" target="_blank">support@wayex.com</a>

- Live Chat in the Wayex app or on our website
- Email: <a href="mailto:support@wayex.com" rel="nofollow noopener noreferrer" target="_blank">support@wayex.com</a>

Please include as much detail as possible about the issue, including:

Any supporting screenshots or transaction info

- What happened
- When it happened
- Any supporting screenshots or transaction info

We’ll review your complaint and aim to respond within 5 business days, with a full resolution usually provided within 15 business days.

All complaints are handled confidentially, fairly, and in line with regulatory requirements. If your issue is complex or requires further review, we’ll keep you informed every step of the way.

Reach out to our 24/7 support team via live chat or email <a href="mailto:support@wayex.com" rel="nofollow noopener noreferrer" target="_blank">support@wayex.com</a>. We’re here for you.

Not happy with something? Here’s how to share your feedback or lodge a formal complaint with Wayex.

How to Make a Complaint

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How to Make a Complaint

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