Managing your Wayex account is simple and can be done directly in the app. From changing your contact details to checking your app version, everything you need is in one place under Account → Settings.
What You Can Do in Account Settings:
Reset or change your password
Contact live chat support (use support to Change your email address, Update your mobile number)
Check the current app version and available updates
Need Help?
For security reasons, some details (like your email or phone number) may be locked if verification is incomplete or flagged.
If you're unable to make changes, contact our 24/7 live chat, and our team will help update your info securely.
To access our help desk, simply:
Step 1: Tap your "profile" icon in the top right of the home screen
Step 2: Scroll down to view the Help Center or contact Customer Support
Step 3: Check your App Version or for App Updates to make sure you're on the latest app version
If you need assistance at any point, our live chat is just a tap away or reach us by email at support@wayex.com. We’re always here to help! 😄