Skip to main content

Fees Explained

Complete guide on fees associated with your Wayex account

Written by Support

AUD cashout, AUD spend, and AUD deposit all have zero fees.

ATM Withdrawal

Fees will apply based on Fee Tiers (Rate starts at 0.4%)

Card Spend (Crypto)

Fees will apply based on Fee Tiers (Rate starts at 0.4%)

Cashout (Crypto)

Fees will apply based on Fee Tiers (Rate starts at 0.4%)

Crypto Transfer

Only Network/Gas Fees

Deposit

Zero (only network/gas fees for crypto deposits)

Digital Card

Zero

International Foreign Exchange Fees

Zero

Physical Card

$14.99

Trade

Fees will apply based on Fee Tiers (Rate starts at 0.4%)


ATM Withdrawal

ATM Withdrawals: Wayex charges $0 fees; you only need to cover the ATM provider's fees.

A conversion fee applies when withdrawing crypto for cash. Fees start from 0.40% down to 0.00%, depending on your 30-day trading volume.

ATM withdrawals are only available in Australia. You won't be able to withdraw cash from overseas ATMs.


Card

Physical Card & Delivery: AUD 14.99

Digital Card: AUD 0 (Free)

Lost/Stolen Card Replacement: AUD 0 (Free)

Expired or Invalid Card Replacement: AUD 0 (Free)


Card Spend

Wayex charges a conversion fee on every card purchase made with crypto. Fees can range from 0.40% down to 0.00%, depending on your 30-day trading volume.

No fees apply when you spend Australian dollars (AUD).


Cashout

We charge a conversion fee when you cash out crypto to AUD and transfer it to your bank account. You can only cash out to a bank account that you own. Third-party cashouts are not available.

Fees can range from 0.40% down to 0.00%, depending on your 30-day trading volume.

First-time cashouts may take 12-48 hours to process. Subsequent withdrawals will be instantaneous.

No fees apply when you cash out to AUD.


Crypto Transfer

We don't charge fees for transferring crypto to another exchange or wallet. You only need to cover the network/gas fees, which you can review before sending. If you're happy with the fees, simply confirm the transaction.

To track your transfer, check the transaction on the blockchain and be mindful of network activity.

You can't send crypto to another Wayex account holder. Doing so will result in a failed crypto withdrawal.


Deposit

AUD Deposit: Zero fee. You can deposit Australian dollars into your Wayex account via PayID or BSB and Account Number transfer. Only deposit from a bank account that you own. Third-party deposits will be rejected, including deposits from business accounts, government accounts, neo-banks, and mortgage offset accounts. If you have any questions before depositing, contact our live chat.

First-time AUD deposits may take 12 to 48 hours to arrive in your Wayex wallet. After that, deposits will be instant via PayID and BSB & Account Number.

Crypto Deposit: Zero fee from Wayex. You'll only need to cover the network/gas fees associated with your cryptocurrency.

Important considerations:

✔ Ensure you're using the correct network and have selected the right cryptocurrency.

✔ Double-check the deposit address and format before transferring.

✔ For some crypto deposits, make sure to include the destination tag or memo provided in your Wayex app.


International Foreign Exchange Fees

No foreign exchange fees on Wayex.


Trade

Trading fees are tiered: the more you trade, the less you pay.

Your tier is based on your rolling 30-day trading volume, which is recalculated automatically every day.

Volume is measured across all trading activity (buy & sell), crypto cashout, and crypto spend contributing to your account.

Tier

30-Day Volume

Trading Fee

Standard

$0-10k

0.40%

Silver

$10k+

0.30%

Gold

$50k+

0.20%

Platinum

$250k+

0.10%

Diamond

$1m+

0.00%

How the rolling window works:

  • Each day, the system adds up all your trading volume from the previous 30 days.

  • The following day, the oldest day's volume drops off the calculation and the newest day's volume is added in.

  • Your tier updates automatically based on this rolling total. No action is required on your part.

Example: Today is August 7. Your tier is based on your total trading volume from July 8 through August 7. If that volume is $250,000 or more, you qualify for Platinum (0.10% trading fee). Tomorrow, August 8, the window shifts: July 8's volume drops off, and August 8's volume is added, and your tier is recalculated based on this new 30-day total.

Because the window updates daily, your tier can move up or down depending on your recent trading activity. There's no lock-in period and no manual tier selection.


We hope you found this guide helpful!

If you have any questions, feedback, or if you run into any issues, feel free to contact us in the live chat within the app or website! Our support team is available 24/7.

Did this answer your question?